Personal identification information is data that can be used to identify or contact you. In order to provide and improve our services, we collect personal information. Most of the information we have is provided to us by the creditor and/or collected directly through the use of our services, emails, web applications, and phone calls. Here are some examples of the types of personal information Snap Debt Recovery may collect and how we use it:
We use personal information to properly identify the specific consumers for whom we provide our services, to provide and improve our services, to analyze trends, administer our web applications, learn about user behavior on our emails and web applications, to comply with state, federal and local laws and to demonstrate compliance with those laws. Here are some examples of how Snap Debt Recovery uses personal information:
We received your personal information from the party placing your account with Snap Debt Recovery for services, such as the creditor, current creditor or servicer. We also receive information from you directly either through a phone call, email correspondence and/or through visits to our web applications. We also sometimes receive information from third party vendors who help us confirm the validity of our information as it relates to address, phone number, bankruptcy, and deceased information. If you are a potential candidate for employment with Snap Debt Recovery, we may have received your personal information from a recruiter or external website.
We only share personal information with a limited number of third party service providers who help us provide our services, including, but not limited to, payment processing, mailing, information verification, managing and enhancing customer data, improving our product and services. When we share information, we require those third parties to handle it in accordance with relevant laws. We also only share the minimum amount of information necessary for the particular third party to assist us in providing our services. Here are some examples of how Snap Debt Recovery shares personal information:
We may also be required by law to provide your information to a local, state or federal government authority or court. We will only disclose information in these instances when there is a lawful basis or if disclosure is reasonably necessary to demonstrate compliance with the law. In the event of a reorganization, merger or sale we may transfer any and all personal information we collect to the relevant third party. We may share generic aggregated demographic information not linked to any personally identifiable information with our clients, potential clients, and federal, state and local regulators regarding visitors and users, and their interaction with our products and services.
We do not sell personal information. We do not allow our third-party service providers to sell this information or otherwise use it for marketing purposes.
Snap Debt Recovery will retain your personal information for the period required to fulfill our services, meet our contractual obligations, and as required by law. When assessing these periods we only retain it for the shortest possible period unless a longer retention period is required by law.
You can help ensure that your contact information and preferences are accurate, complete, and up to date. You can view your account information through any of the links in a Snap Debt Recovery email. To request that we correct the data if it is inaccurate reply to any Snap Debt Recovery email, or call 407-214-7666. You can also request we delete the data if we are not required to retain it for legitimate business purposes or by law.
Snap Debt Recovery is serious about data security. We seek to implement the best practices in data collection, storage, processing, and security to protect against unauthorized access and disclosure. Snap Debt Recovery protects your personal information during transit using encryption such as Transport Layer Security (TLS) and at rest using encryption such as AES 256. When your personal data is stored by Snap Debt Recovery, we use computer systems with limited access housed in facilities using physical security measures. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100 percent secure. While we strive to protect your information, you acknowledge that: there are security and privacy limitations beyond our control; the security, integrity, and privacy of any and all information exchanged between Snap Debt Recovery and our customers cannot be fully guaranteed; and any such information and data may be viewed or tampered with in transit by a third party.
You may find links to third party websites on the Snap Debt Recovery web applications. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website is subject to that website’s own terms and policies.