Privacy Policy

Your privacy is important to Snap Debt Recovery. This Privacy Policy explains how we collect, use, maintain, and disclose your personal information. By accessing or using our services, you agree to this Privacy Policy, which is incorporated into our Terms of Use. If we update this policy, changes will be effective immediately upon posting. We encourage you to regularly review this page to stay informed of updates. Your continued use of our services after changes are made constitutes your acceptance of the updated Privacy Policy.

1. Information We Collect

A. Personal Information
Personal information refers to data that can identify you directly or indirectly. We collect this information to provide and improve our services. Examples include:

  • Provided by Creditors: Full name, date of birth, social security number, address, email address, phone number, account number, payment history, and details of creditors.
  • Provided Directly by You: Name, contact details, credit card or bank information, and other information provided during interactions via phone, email, SMS, or web applications.
  • Automatically Collected: Internet Protocol (IP) address, browser type, device information, interaction data (clicks, navigation, etc.), cookies, and pixel tags.

2. How We Use Personal Information

We use your personal information to:

  • Identify and verify you for account-related interactions.
  • Process payments and manage account activities.
  • Send account-related communications.
  • Comply with legal obligations and ensure regulatory compliance.
  • Improve our services through data analysis, user behavior studies, and feedback.
  • Evaluate candidates applying for roles within Snap Debt Recovery.

3. Sources of Personal Information

We collect personal information from:

  • Creditors or servicers who place accounts with Snap Debt Recovery.
  • You directly, during interactions through phone, email, or web applications.
  • Third-party vendors for verification of address, phone numbers, or legal status (e.g., bankruptcy or deceased records).

4. Disclosure of Information

We share personal information only as necessary and in compliance with relevant laws:

  • With Service Providers: For payment processing, mailing, or verifying information.
  • To Comply with Legal Requirements: In response to court orders, subpoenas, or law enforcement requests.
  • Regulatory Authorities: To meet state and federal licensing or audit requirements.
  • In Business Transactions: If we reorganize, merge, or sell the company, information may be transferred to the involved parties.

We do not sell personal information. Our service providers are prohibited from using your information for marketing purposes.

5. Retention of Personal Information

We retain personal information only as long as necessary to fulfill our services, comply with legal requirements, and meet business obligations. Once these requirements are met, your information is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request deletion of personal information, subject to legal or business retention requirements.

To exercise these rights, contact us at [email protected] or call 407-214-7666.

7. Data Security

We implement robust security measures to protect your information, including:

  • Encryption during transmission (TLS) and storage (AES-256).
  • Secure facilities with restricted access.

While we strive to maintain top-tier security, no method is 100% secure. By using our services, you acknowledge and accept this risk.

8. Cookies and Tracking Technologies

Snap Debt Recovery may use cookies and similar technologies to enhance user experience and analyze trends. You can adjust your browser settings to refuse cookies, but some site features may not function properly. Our web applications do not respond to “Do Not Track” requests.

9. Third-Party Websites

Our site may contain links to third-party websites. Snap Debt Recovery is not responsible for the privacy practices or content of these websites. Your interaction with them is subject to their policies.

10. Children’s Privacy

Snap Debt Recovery does not knowingly collect personal information from children under the age of 13. If we become aware of such collection, we will delete the information immediately.

11. SMS Privacy and Communications

By providing your phone number, you consent to receive SMS messages from Snap Debt Recovery related to account updates, payment reminders, and service notifications.

  • Opting In: You may receive SMS communications if you provide your phone number and consent to such messages.
  • Opting Out: You can opt out of SMS messages at any time by replying “STOP” to any message or contacting us at [email protected] or 407-214-7666. After opting out, you may still receive essential account-related messages via other communication methods.
  • Message Frequency: The number of SMS messages you receive will vary based on your account activity and communication preferences.
  • Third-Party Services: We do not sell or share your phone number for marketing purposes. However, we may use third-party SMS service providers to facilitate communications while ensuring compliance with applicable privacy laws.
  • Message and Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Snap Debt Recovery
Phone: 407-214-7666
Email: [email protected]